Fematek Co Store ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and services.
1. Information we collect
Personal information
- Name
- Phone number
- Email address
- Address and location details
Payment information
- Payment transaction details
- Order and booking information
We do not store your debit card, credit card, UPI PIN, or banking passwords on our servers. Payments are processed securely through trusted payment gateways.
Device & technical information
- Device model
- Operating system version
- IP address
- App usage information
2. How we use your information
- To provide and improve our services
- To process bookings and payments
- To send order updates and notifications
- To provide customer support
- To improve app performance and security
3. Push notifications
Our application may send push notifications regarding bookings, payment updates, offers, and important service information. Users can disable notifications anytime through device settings.
4. Data sharing
We do not sell or rent your personal information. Information may only be shared with trusted partners necessary for application functionality and payment processing.
5. Data security
We implement secure technologies and industry-standard security measures to protect your personal information against unauthorized access or misuse.
6. Cookies & analytics
Our platform may use cookies and analytics tools to improve user experience and service performance.
7. Children's privacy
Our services are not intended for children under 13 years of age.
