At Fematek Co Store, we strive to ensure our customers are satisfied with their purchases and services. This Refund Policy outlines the terms and conditions under which refunds are processed.
Eligibility for refunds
Refunds are generally applicable under the following conditions:
- Service not delivered within the stipulated timeframe.
- Technical errors resulting in double charges or incorrect billing.
- Cancellations made within the allowable window as per our Cancellation Policy.
Refund process
To request a refund, please contact our support team with your transaction details. Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Non-refundable items and services
Certain types of items and services cannot be refunded, including but not limited to:
- Services already rendered or partially utilized.
- Customized solutions tailored to your specific requirements.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Contact us
For questions or concerns about this Refund Policy, please contact us at:
Email: fematekpvtltd@gmail.com
Phone: +91 7008304367
