Customer Support
Welcome to Fematek Co Store Support. Our team is committed to providing fast, reliable, and friendly assistance. If you have questions about bookings, payments, account issues, or technical problems, we're here to help.
We can help you with
Frequently asked questions
How do I create an account?
Download the application, register using your mobile number and verify your account using OTP.
How do I book a cold storage?
Choose your preferred cold storage, select products, quantity and booking duration, then complete the payment to confirm your reservation.
What payment methods are accepted?
We support secure online payment methods such as UPI, Debit Card, Credit Card and Net Banking through trusted payment gateways.
Can I cancel my booking?
Cancellation and refund policies depend on the booking terms. Please contact our support team for assistance. See our Cancellation Policy and Refund Policy.
Contact support
Fematek Co Store
Response time
Our support team usually responds within 24 to 48 business hours. Urgent issues related to payments or bookings are given higher priority.
Feedback: We value your feedback. Your suggestions help us improve the Fematek Co Store application and provide better services to all users. If you have ideas, feature requests, or encounter any problems, please contact us using the details above.
